Carmen Cole

Academic Support Areas
Subject Expertise
- Business and Economics
- Enterprise Architecture
- Information Sciences and Technology
- Management Information Systems
Publications
The Myth of the 'Born Digital:': Addressing Student Computer and Digital Literacy, Journal of New Librarianship, 2024
Ensuring More Inclusive Hiring Processes, portal: Libraries and the Academy, 2022
After-Hours Learning: Workshops for Professional Women to Learn Web Development, ACM Transactions on Computing Education, 2021
Serving the Need: Engaging in Virtual Video Reference with Students, Journal of Library and Information Services in Distance Learning, 2020
Safe for work: Online professionalism instruction in the disciplinary context, ACRL 2019 Conference Proceedings, 2019
Google Scholar's Coverage of the Engineering Literature 10 years Later, Journal of Academic Librarianship, 2018
Online Appointment-Scheduling for Optimizing a High Volume of Research Consultations, Pennsylvania Libraries: Research & Practice, 2017
Due diligence: Recognizing the role of patent research in the start-up life cycle, Journal of Business and Finance Librarianship, 2017
Other Publications
Blogs
Inspiration through Generosity, 2020
Badges Pave the Way for More Advanced Instruction, 2019
Chapters
Just Listen: Using Listening Tours to Improve Workplace Culture, Creating Healthy Library Workplaces: Five Factors That Improve Employee Engagement and Satisfaction, 2025
Fostering Inquiry Through Marketing Research: The Framework in the Business Classroom, Teaching Information Literacy by Discipline: Using and Creating Adaptations of the Framework, 2024
Challenging authority: Guiding the development of critical reading skills through a social justice lens, Teaching Critical Reading Skills: Strategies for Academic Librarians, 2023
The Web is Your Canvas: Academic Libraries as Spaces for Web Development Programming Workshops, Creators in the Academic Library: Library Services for Artists, Engineers, Designers, Makers, and More, 2023
Disrupting the business writing course: Critical pedagogy to frame business information literacy instruction, Teaching Business Information Literacy, 2022
Editorials
Ensuring More Inclusive Hiring Processes, Portal: Libraries and the Academy, 2022
Others
Beyond face value evaluating research consultations from the student perspective, Reference and User Services Quarterly, 2019