Business Office

The Business Office is dedicated to providing exceptional customer service to the University Libraries and its patrons. We support our faculty, staff, and patrons at all campus locations with their purchasing, invoicing, travel, reimbursement, and budgetary needs. We oversee the fiscal management of the Libraries as directed by the Dean and perform a wide variety of accounting, budgetary, audit, and cash control functions. Our office is the principal source of information regarding University policies and procedures.

The vision of the Business Office is to serve the University Libraries and its patrons with excellence and to be recognized and known as a friendly, efficient, easy-to-work with office. We continuously challenge ourselves to be efficient and effective in our work and seek improvement in ways of conducting business for ourselves and the people we serve. We work as a proficient team in a respectful and supportive environment that is conducive to a fun-loving, collaborative, and rewarding work experience.

More information

Department Contact Information

512 Paterno Library
University Park, PA 16802-1812

Business Office Staff

Name Title Email Office Phone
Darla Baker Financial Assistant dkb2@psu.edu 814-863-5442
Jennifer Cain Financial Assistant jlc30@psu.edu 814-867-3315
Courtney M. Dillon Business Manager cmd31@psu.edu 814-863-5444
Pamela Hough Financial Officer pah25@psu.edu 814-865-5903
Pamela Reed Financial Assistant pdr4@psu.edu 814-863-5439
Donna L Swartz Financial Assistant DQS8@psu.edu 814-863-5441
Lauren Waite Financial Assistant law246@psu.edu 814-863-0403
Michael Ward Financial Assistant mjw4@psu.edu 814-863-5445