University Libraries Promotion and Tenure Recognition

Empathy is an important attribute of good teachers (and good people, for that matter). Reading this book for the first time was a transformative experience for me. It taught me the importance of seeing things from another's point of view and demonstrated an approach to developing that skill. While I have not always been as successful in this endeavor as I could have been, I am still working on it — twenty years after first reading this book.