Meg Massey

I am the Manager of Interlibrary Loan at Penn State University Libraries.

In this role,

• I lead a department of 10 full-time staff and 4 part-time staff
• Coordinate resource sharing activities to ensure efficient processing of all borrowing, lending, and document delivery requests
• Collaborate with various departments and provide instructions and training to support teaching, research and learning at all Penn State campuses
• Participate in various committees and outreach activities
• Establish/maintain standards for interlibrary loan service
• Assess, recommend, and implement new technologies
• Maintain relationships with vendors, consortia, and participate in activities that advance knowledge of resource sharing practices