Department for Information Technologies

I-Tech provides a broad range of IT solutions, services and support to University Libraries faculty and staff, as well as delivering and supporting the systems that enable Penn State and the user community to discover, access and use the Libraries’ resources.

Our department is made up of three units:

  • User Support and Operations provides helpdesk support, workstation management and lifecyle planning, SirsiDynix operations support, tablet and handheld device support , technology communications, technology training, IT account provisioning and management.
  • Systems and Applications manages system administration, software configuration, and application support and customization for library systems (e.g., Symphony, web content management system, etc.), provides programming and application development to meet administrative and operational needs (e.g., ABLE, employee directory, etc.), and data services (e.g., database design, data mining, etc.)
  • Discovery, Access, and Web Services provides user-centered web services, Libraries website management, web and application interface design, support for mobile devices, web accessibility expertise, web statistics and analytics support, and LionSearch, CAT and other discovery platform support. 

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I-Tech Org Chart

University Libraries Z39.50 Server Description

Libraries Staff and Faculty:

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Department Contact Information

1 Paterno Library
University Park, PA 16802-1800

Dace  Freivalds

Dace Freivalds

Head Information Technology

Department for Information Technologies Staff

Name Title Email Office Phone
Paul Baughman IT Support Specialist 814-865-1819
James Boseman Part-Time Staff (Student) 814-865-2378
Vicki Brightbill Web and Accessibility Specialist 814-865-8287
Andrew Calvin Web Designer - Developer 814-863-7083
Todd Douty System Administrator 814-865-4850
Michelle Dzyak Manager User Support and Operations 814-863-0717
Kurt Eck IT Support Specialist Office: 865-3444 / Help Desk: 863-0647
Wayne S Ellenberger Programmer Analyst 814-865-9839
Jeffrey Farber Part Time Staff Office: 865-7649 / Help Desk: 863-0647
Dace Freivalds Head Information Technology 814-863-0626
Jeff Friday System Administrator 814-867-6383
Melody K Gehlbach Administrative Support Assistant 865-9697
Karen M Hackett Web Content Strategist 814-865-2378
Ryan T Johnson IT Training Coordinator 814-867-4095
Linda Klimczyk Assistant Department Head 814-865-5655
Maryam Kutchemeshgi Programmer Analyst 814-865-4865
Banu Kutlu Programmer Analyst 814-863-4718
Sherry Lonsdale Database Specialist 814-863-3214
Binky Lush Manager Discovery Access and Web Services 814-865-9842
Charlie Morris Programmer Analyst 814-867-4106
Daniel L Peters IT Support Specialist 814-863-7098
Karen Schwentner Web Designer - Developer 814-865-7730
Jeffrey Shawver IT Support Specialist 814-863-0668
Tongxin Sun Part-Time Staff (Student) 814-865-2378
Eric Treece Systems Developer 814-863-8634
Mark Webster IT Support Specialist 865-2378 / Help Desk: 863-0647
Derek Weishaupt Part-Time Staff (Student) 814-865-2378