Department for Information Technologies

I-Tech provides a broad range of IT solutions, services and support to University Libraries faculty and staff, as well as delivering and supporting the systems that enable Penn State and the user community to discover, access and use the Libraries’ resources.

Our department is made up of three units:

  • User Support and Operations provides helpdesk support, workstation management and lifecyle planning, SirsiDynix operations support, tablet and handheld device support , technology communications, technology training, IT account provisioning and management.
  • Systems and Applications manages system administration, software configuration, and application support and customization for library systems (e.g., Symphony, web content management system, etc.), provides programming and application development to meet administrative and operational needs (e.g., ABLE, employee directory, etc.), and data services (e.g., database design, data mining, etc.)
  • Discovery, Access, and Web Services provides user-centered web services, Libraries website management, web and application interface design, support for mobile devices, web accessibility expertise, web statistics and analytics support, and LionSearch, CAT and other discovery platform support. 

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I-Tech Org Chart

Libraries Staff and Faculty:

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Department Contact Information

1 Paterno Library
University Park, PA 16802-1800

Dace  Freivalds

Dace Freivalds

Head Information Technology

Department for Information Technologies Staff

Name Title Email Office Phone
Paul Baughman IT Support Specialist phb1@psu.edu 814-865-1819
Vicki Brightbill Web and Accessibility Specialist vsb1@psu.edu 814-865-8287
Andrew Calvin Web Designer - Developer arc143@psu.edu 814-863-7083
Todd Douty System Administrator tbd3@psu.edu 814-865-4850
Michelle Dzyak Manager User Support and Operations med15@psu.edu 814-863-0717
Kurt Eck IT Support Specialist kme17@psu.edu Office: 865-3444 / Help Desk: 863-0647
Wayne S Ellenberger Programmer Analyst wse1@psu.edu 814-865-9839
Jeffrey Farber Part Time Staff jmf483@psu.edu Office: 865-7649 / Help Desk: 863-0647
Dace Freivalds Head Information Technology dif1@psu.edu 814-863-0626
Jeff Friday System Administrator jwf16@psu.edu 814-867-6383
Ryan T Johnson IT Training Coordinator rxj15@psu.edu 814-867-4095
Linda Klimczyk Assistant Department Head lgk1@psu.edu 814-865-5655
Maryam Kutchemeshgi Programmer Analyst mxk128@psu.edu 814-865-4865
Sherry Lonsdale Database Specialist ssl6@psu.edu 814-863-3214
Binky Lush Manager Discovery Access and Web Services ful105@psu.edu 814-865-9842
Charlie Morris Programmer Analyst cdm32@psu.edu 814-867-4106
Daniel L Peters IT Support Specialist dlp225@psu.edu 814-863-7098
Karen Schwentner Web Designer - Developer kes100@psu.edu 814-865-7730
Jeffrey Shawver IT Support Specialist jms24@psu.edu 814-863-0668
Steven Smith Part Time Staff sws139@psu.edu 814-865-2378
Tongxin Sun Part-Time Staff (Student) tqs5437@psu.edu 814-865-2378
Eric Treece Systems Developer elt106@psu.edu 814-863-8634
Mark Webster IT Support Specialist mjw18@psu.edu Office: 863-4718 / Help Desk: 863-0647